THE UK’S BEST PERSONAL ALARM SERVICE
✔ Works in the shower
✔ Automatic fall detection
✔ No landline or broadband needed
✔ UK based 24/7 control room
GPS Watch, GPS Pendant or Home Lifeline
How Do Care Alarms Work?
Alarm is pressed
The device will connect instantly to our UK-based careline control room and the user will be personally greeted by a friendly control operator. The user will be able to speak and hear directly through their device.
Falls detected automatically
All of our devices are compatible with an automatic fall detector function. This means in the event of the user falling the device would connect automatically to our careline control room. If the user had fallen unconscious and wasn’t able to press their alarm the automatic fall detector would activate and the control room would arrange urgent help.
Family and neighbours alerted
Our careline control room will get in touch with family and neighbours listed on the user’s emergency profile and ask them to attend. If contacts are not able to attend this isn’t a problem, the user will never be left alone and help will always be arranged.
Falls response team &
emergency ambulance dispatched
If emergency contacts aren’t nearby or need additional backup, HelpAlert may dispatch a local falls team if available in your area. If the alarm call is more serious and an ambulance is required this will be arranged quickly whilst keeping the alarm user calm at all times and notifying family and neighbours at every stage.
Our Range of Alarms
Watch
GPS Watch
£300
Annual Subscription
Pendant
GPS Pendant
£264
Annual Subscription
Lifeline
home lifeline
£204
Annual Subscription
We’re here to help
0808 304 2338
Calls are free from landlines and mobiles
We are open Monday to Friday, 8 am till 6 pm.
Alternatively, complete a call back request
and we will be in touch.
Discover More
Let us help you choose the perfect alarm today
Our friendly team will be more than happy to explain our service over the phone, alternatively please request a brochure below.
Request a brochure
Not sure which alarm suits you best?
Download our brochure or request one to be posted to you.
Request your Brochure
Testmonials
Michael & Lulu
Meet Michael, one of our many satisfied customers! Hear about his experience with HelpAlert. Watch his testimonial now to hear how we helped him when he fell over.
My friend recommended HelpAlert after it saved her life. My previous alarm provider would only work near my telephone which was no good. I love feeling safe walking to the shops again.
I work offshore and needed a fall detector for my elderly mother. I was so IMPRESSED with everything about HelpAlert and the service has been faultless so far. I can’t recommend them enough.
We both absolutely love HelpAlert.
We have been with the service for 6 months and it allows us to have a strong mother and daughter relationship without the need for worry.
Free Delivery
All orders are delivered for free using Royal Mail’s tracked24 all the way to you.
14 Day Free Trial
Try out any HelpAlert device for 14 days free, with no upfront costs. If you decide HelpAlert is not for you, simply return your device at the end of the trial.
Ready to Use
No need for any installation team or fuss setting up, we send every device ready to use out-the-box.
Why choose an alarm from HelpAlert?
Making the right decision might seem daunting. Our range of personal alarms suit all needs, preferences, health conditions and lifestyles.
Whether you’re an older adult seeking reassurance around your home and garden or an active individual requiring piece of mind for a trip out, we have the perfect alarm for you.
How to order a personal alarm from HelpAlert
Whether you’re opting for an in-home Lifeline alarm, a GPS Pedant or a GPS Watch, our online ordering process is quick and secure. For personalised assistance or if you prefer placing orders over the phone, our friendly team is available Monday to Friday, 8 am – 6 pm. Freephone 0808 304 2338
How do I choose a personal alarm?
If you like going out and about, you might prefer an alarm that has GPS built in. Our GPS alarms can be used anywhere in the UK. If you prefer an alarm that is used only at home then our Home Lifeline alarm may suit you better.
Think about how you’d like to wear your alarm. Do you want it on your wrist, around your neck, or clipped to your clothes?
Also, consider what sort of safety features you need. If you’re worried about falling over, an alarm with a fall detector might be a good idea. This can automatically call for help in the event of a fall.
What’s your refund policy?
You can cancel your HelpAlert subscription at any time as long as you provide us 30 days notice. We will refund any unused months deducting delivery costs and the discount applied if you purchased an annual subscription.
What happens if I cancel early?
If you purchase an annual plan and cancel before the end of the paid for period, we will calculate a partial refund based on the unused months of service. Delivery and any discount applied will be deducted from the final balance.