VAT Exemption
Making Personal Alarms More Affordable
You might be eligible for VAT exemption and save up to 20%! If you, or the intended recipient of the alarm, have a condition requiring regular medication or are registered disabled, you may qualify for VAT exemption.
How does it work?
If you or the intended recipient:
- Requires regular medication
- Is registered disabled
- Has a physical or mental impairment affecting daily activities
- Is treated for a chronic illness by medical professionals
- Has a terminal illness
… you might be eligible for VAT exemption on your personal alarm purchase. Over 95% of our customers already enjoy this benefit, saving them hundreds on critical safety equipment.
Below are examples of medical conditions that may qualify individuals for VAT exemption
Alzheimer’s
Addison’s disease
Angina
Arthritis
Asthma
Cancer
Cardiac failure
Chronic bronchitis
Chronic obstructive pulmonary disorder (COPD)
Chronic renal disease
Crohn’s disease
Cystic fibrosis
Dementia
Diabetes
Epilepsy
Glaucoma
Haemophilia
Hypertension
Multiple sclerosis
Osteoporosis
Parkinson’s disease
Rheumatoid arthritis
Stroke
Systemic lupus erythematosus (SLE)
Ulcerative colitis
Claiming your exemption is simple:
- Choose your personal alarm from our selection.
- During checkout, select the “VAT Exemption” option.
- Enter your details and relevant medical condition.
- We’ll handle the rest and ensure your order is processed smoothly with no added VAT charges.
FAQ’s
What documentation do I need?
You are not required to provide proof of your disability to anyone at any point.
Claiming VAT relief is simple and hassle-free. All we need is the name, address, and details of the disability or chronic sickness of the intended recipient of the item. No doctor’s letter or reference numbers are necessary. You can provide this information during online checkout, or if you prefer to order by phone or post, we will email you a form.
How long does the process take?
The process takes only a matter of seconds. Simply provide the name, address, and details of the intended recipient’s disability or chronic illness during online checkout.
What alarms qualify for VAT exemption?
All of our alarm devices are eligible for VAT exemption. This means that when purchasing any of our alarm devices, customers may qualify for VAT relief if they meet certain criteria.
The sole exception to our VAT exemption policy is our Key Safes product.
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